My family and I were planning a vacation and while looking into booking a Hilton hotel room, we got offered a great deal for a future stay if we attended the Hilton Grand Vacations presentation. We were not quite ready to choose our dates for our vacation, but the rep went over locations available, and recommended three sites near Universal Orlando. I paid them and they gave me a confirmation number. So when I called to make reservations with the customer care number the rep provided, NOT ONE of the hotels they had recommended/discussed were included in the deal. So there claim of “any Hilton property” being included in this deal was an absolutely false. So to say it in a nice way we WONT be using Hilton again!